Our Services

We provide a wide range of services to our clients.

What we do

To help our clients we serve.

Network Design & Installation services

The MFI Hub assist its clients with network design and installation services. It assists clients upgrade or install new Local Area Networks at a reasonable fee.

Cloud - hosted Core Banking & Mobile Banking Systems

We provide a robust core banking system that was designed after conducting extensive research on the needs of the market.

Systems Integration

The MFI Hub system comes with modern interfacing technologies such that with a defined Application interface, we can integrate virtually any other third-party system without affecting functionality of our core system.

Systems Training

We offer additional training in different modules of the system on request after the initial training. Other training offerings include mobile channels, HR modules, Budgeting modules, Document Management modules and Asset Management module at a very reasonable fee. Further to this, we also provide FCs and MFIs with business process re-engineering advisory services.

Our Approach

For you to join the Hub platform.

1. Become a shareholder

MFI Hub Company by way of buying a minimum of 100,000 ordinary shares at MWK15.00 each which can be paid in two instalments.

2. Pay joining fee

Which is dependent on institution license type (for MFIs) and asset size threshold (for FCs). Current applicable fees are available on the Application Form.

3. Provision of migration data

Basic institution & member details, products details, member-product accounts details and trial balance as at specific date agreed.

4. Data validation & Systems setups

Data validation checks and setting up of institution system site by Hub technical team.

5. Users training for Finfinancials

3 days onsite training session for staff on the system operations. Depending on number of participants, an MFI or FC must arrange training facilities such as venue and relevant equipment (laptops, internet and LCD Projector).

6. Transactions data catchup

The institution with advice from the Hub technical team agree on a plan for data capturing process into the system that accumulated from the migration date set in the system, until the system becomes current with the calendar date.

Clients & Partners Profile

Who can join the Hub – “best fit”.

We serve clients of all sizes and types we seek to partner with stakeholders/integrators from the public sector, private sector and civil society groups that strive to transform the country through financial inclusion and economic transformation through technology.

Registered and Already established MFIs & FCs

Our services are aimed at all registered and licensed MFIs and FCs who are eager to embrace new technologies to serve their clients and at the same time reducing their IT costs in business operations.

Newly registered MFIs & FCs

We welcome and encourage newly registered MFIs and FCs to join the Hub platform as soon as they acquire their operating licenses from the financial sector regulator – RBM, so that they avoid unnecessary setup costs in IT infrastructure and manual processing inefficiencies.

Development Partners

We welcome Malawi development partners who are implementing or supporting various interventions in local communities where financial payment system will be required to streamline operations and accountability.

Value & Benefits

For being on and using the Hub system.

01. Fully integrated web-hosted core banking application

Access and operate in the system anywhere in the world as long as you have internet.

02. Reduced IT infrastructure & operating costs

No need to acquire expensive data servers, data recovery centres and software licences.

03. Capacity to handle branchless operations

With internet and mobile channels integration, you will be able to reach out to rural communities without necessarily putting up a brick & mortar office.

04. Full package

No need to buy extra software for accounting, HR, Payroll, Budgeting or Inventory management. Finfinancials has it all for you in one place.